https://support.caterbook.net/hc/en-gb 2026-03-24T16:23:26Z https://support.caterbook.net/hc/en-gb/articles/360018092678-Updating-Booking-com-stay-dates 2024-05-06T10:53:41Z https://support.caterbook.net/hc/en-gb/articles/360018419278-Tourism-Exchange-TXGB 2022-11-28T12:02:07Z https://support.caterbook.net/hc/en-gb/articles/360018509137-How-do-I-connect-to-TXGB 2022-07-06T07:40:45Z https://support.caterbook.net/hc/en-gb/articles/360018563392-What-is-Cloudhook 2023-09-12T16:07:05Z https://support.caterbook.net/hc/en-gb/articles/360018626397-Moving-OTA-Bookings 2024-05-06T10:53:41Z https://support.caterbook.net/hc/en-gb/articles/360018886112-How-do-I-create-a-Payment-Policy 2018-11-29T13:44:37Z https://support.caterbook.net/hc/en-gb/articles/360018899992-What-is-Caterpay 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360019004737-Auto-replenishment-and-shuffle-row-bookings 2024-05-06T10:53:41Z https://support.caterbook.net/hc/en-gb/articles/360019191651-Overview-of-Deposit-Payment-and-Cancellation-Policies 2019-01-07T15:17:59Z https://support.caterbook.net/hc/en-gb/articles/360019192211-How-do-I-create-a-Deposit-Policy 2018-11-21T08:41:50Z https://support.caterbook.net/hc/en-gb/articles/360019193791-How-do-I-create-a-Cancellation-Policy 2018-11-29T13:46:54Z https://support.caterbook.net/hc/en-gb/articles/360019525052-OTA-Sync-Out-Price-Plan-Change-warning 2024-08-01T10:57:42Z https://support.caterbook.net/hc/en-gb/articles/360019528752-How-do-I-activate-the-Dark-Theme 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360019532392-How-do-I-reset-or-change-my-password 2023-09-07T15:40:05Z https://support.caterbook.net/hc/en-gb/articles/360019535392-How-do-I-take-a-screenshot 2023-09-07T15:40:05Z https://support.caterbook.net/hc/en-gb/articles/360019536552-How-do-I-view-support-videos-in-full-screen 2023-09-07T15:40:05Z https://support.caterbook.net/hc/en-gb/articles/360019539272-How-do-I-send-email-from-my-own-mail-account 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360019541412-How-do-I-close-out-room-types 2023-09-15T16:48:59Z https://support.caterbook.net/hc/en-gb/articles/360019547757-Reset-your-DNS 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360019586592-Why-can-I-only-send-SMS-messages-to-the-UK 2019-08-01T14:45:27Z https://support.caterbook.net/hc/en-gb/articles/360019589277-Hotel-Server-Offline 2023-09-12T16:07:05Z https://support.caterbook.net/hc/en-gb/articles/360019592192-How-do-I-change-my-pricing 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360019614472-How-do-I-create-a-new-staff-user 2025-12-15T12:17:04Z https://support.caterbook.net/hc/en-gb/articles/360019618712-Is-Caterpay-PCI-Compliant 2025-06-19T10:05:22Z https://support.caterbook.net/hc/en-gb/articles/360019619512-How-do-I-charge-a-card-from-an-OTA 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/360019623217-Clear-the-cache 2024-06-02T08:18:55Z https://support.caterbook.net/hc/en-gb/articles/360019659832-What-is-a-Cost-Centre 2021-06-24T13:58:10Z https://support.caterbook.net/hc/en-gb/articles/360019660572-How-do-I-change-pricing-for-the-weekend 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360019662992-How-do-I-create-a-new-rate 2022-05-13T15:28:12Z https://support.caterbook.net/hc/en-gb/articles/360019666052-How-do-I-delete-or-remove-my-pricing 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360019668212-How-do-I-create-linked-or-derived-pricing 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360019722812-How-do-I-create-a-promo-code-for-a-free-or-discounted-sale-item 2020-06-03T12:34:32Z https://support.caterbook.net/hc/en-gb/articles/360019728492-How-do-I-edit-or-remove-an-existing-promo-code 2022-04-06T09:45:21Z https://support.caterbook.net/hc/en-gb/articles/360019728672-How-do-I-create-a-percentage-or-fixed-fee-discount-promo-code 2020-06-03T12:34:32Z https://support.caterbook.net/hc/en-gb/articles/360019734432-How-do-I-send-a-booking-balance-link-via-email 2024-04-02T08:12:46Z https://support.caterbook.net/hc/en-gb/articles/360019801411-How-do-I-manually-resend-an-email-to-a-guest 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360019802871-How-do-I-close-a-room-or-set-maintenance-status-on-the-calendar 2022-03-15T09:56:04Z https://support.caterbook.net/hc/en-gb/articles/360019804331-How-do-I-create-a-New-Booking 2022-03-14T13:56:57Z https://support.caterbook.net/hc/en-gb/articles/360019816912-How-do-I-edit-or-delete-an-extra-extra-category 2021-06-24T13:58:10Z https://support.caterbook.net/hc/en-gb/articles/360019819371-What-do-the-Payment-Reference-numbers-mean 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360019821531-Why-can-t-I-send-SMS-text-messages 2020-05-19T13:46:08Z https://support.caterbook.net/hc/en-gb/articles/360019829832-Getting-started-with-messaging-templates 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360019850811-How-do-I-make-a-booking-on-the-Calendar 2023-09-14T11:53:15Z https://support.caterbook.net/hc/en-gb/articles/360019890552-How-do-I-restrict-an-extra-to-a-specific-rate-plan 2021-06-24T13:58:10Z https://support.caterbook.net/hc/en-gb/articles/360019890632-How-do-I-search-for-a-booking-bookings 2022-03-14T13:43:23Z https://support.caterbook.net/hc/en-gb/articles/360019891992-How-do-I-add-a-diary-entry-to-the-Calendar 2022-03-14T14:06:07Z https://support.caterbook.net/hc/en-gb/articles/360019897611-How-do-I-set-a-2-night-stay-on-a-Saturday 2021-06-08T15:36:11Z https://support.caterbook.net/hc/en-gb/articles/360019899032-How-do-I-cancel-a-room-within-a-group-booking 2022-03-14T13:48:26Z https://support.caterbook.net/hc/en-gb/articles/360019899832-How-can-I-close-a-room-to-arrivals-departures 2022-03-15T10:01:33Z https://support.caterbook.net/hc/en-gb/articles/360019901351-How-can-I-create-a-discount-for-a-longer-qualifying-stay 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360019915592-Where-can-I-change-my-check-in-out-times 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360019915752-How-do-I-print-guest-registration-forms 2022-03-14T13:37:16Z https://support.caterbook.net/hc/en-gb/articles/360019918572-How-do-I-check-a-guest-in-or-out 2022-03-14T13:38:11Z https://support.caterbook.net/hc/en-gb/articles/360019956391-How-do-I-configure-dynamic-pricing 2021-04-28T13:53:46Z https://support.caterbook.net/hc/en-gb/articles/360019959792-How-do-I-create-a-new-invoice 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360019959872-How-do-I-invoice-a-corporate-partner 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360019963712-How-do-I-charge-a-cancellation-penalty 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360020026431-How-do-I-create-a-corporate-partner 2022-04-06T09:44:46Z https://support.caterbook.net/hc/en-gb/articles/360020026551-How-do-I-create-separate-corporate-partner-rates 2022-04-06T09:45:06Z https://support.caterbook.net/hc/en-gb/articles/360020033031-How-do-I-create-a-new-extra 2023-11-27T10:48:02Z https://support.caterbook.net/hc/en-gb/articles/360020060452-How-do-I-create-a-credit-note-for-a-Closed-invoice 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360020063491-Where-do-I-set-my-VAT-number-for-invoices 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360020063651-Where-can-I-set-a-new-VAT-rate 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360020113472-How-do-I-print-off-an-invoice 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360020114372-How-do-I-add-my-logo-to-invoices-and-payment-receipts 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360020115212-What-is-a-Rate-Schedule 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360020116072-How-do-I-convert-an-enquiry-to-a-booking 2022-03-14T13:49:11Z https://support.caterbook.net/hc/en-gb/articles/360020123791-How-do-I-move-a-booking 2022-03-14T13:53:53Z https://support.caterbook.net/hc/en-gb/articles/360020123811-How-do-I-move-a-booking-when-fully-booked 2022-03-14T13:54:32Z https://support.caterbook.net/hc/en-gb/articles/360020125731-How-do-I-cancel-a-booking 2025-03-11T10:51:14Z https://support.caterbook.net/hc/en-gb/articles/360020148891-How-do-I-set-rooms-to-enquiry-only 2022-03-15T10:00:20Z https://support.caterbook.net/hc/en-gb/articles/360020150151-Where-do-I-add-our-property-logo 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360020150491-Where-do-I-add-room-images-to-appear-on-my-booking-engine 2025-04-03T11:06:18Z https://support.caterbook.net/hc/en-gb/articles/360020152311-Payments-Report 2022-09-28T15:45:18Z https://support.caterbook.net/hc/en-gb/articles/360020157131-How-do-I-extend-or-reduce-the-length-of-a-booking 2022-03-14T13:50:36Z https://support.caterbook.net/hc/en-gb/articles/360020157591-How-do-I-create-Early-Bird-or-Last-Minute-rates 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360020161672-How-do-I-change-the-order-of-my-room-types 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360020166332-How-do-I-restrict-arrivals-to-a-specific-day-of-the-week 2021-10-13T11:06:14Z https://support.caterbook.net/hc/en-gb/articles/360020166472-How-do-I-create-a-new-room-type 2025-01-13T12:16:35Z https://support.caterbook.net/hc/en-gb/articles/360020171511-What-are-the-default-Gmail-SMTP-settings 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360020178991-How-do-I-store-card-details 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/360020202011-How-do-I-add-a-payment-to-a-booking 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360020205771-How-do-I-edit-a-payment 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360020206251-How-do-I-delete-a-payment 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360020206731-How-do-I-edit-an-invoice 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360020210071-How-do-I-print-off-a-payment-receipt 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360020214691-How-do-I-add-a-Payment-for-each-room-in-a-Group-Booking 2023-09-06T15:51:16Z https://support.caterbook.net/hc/en-gb/articles/360020264691-How-do-I-create-individual-invoices-within-a-group-booking 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360020325751-How-do-I-email-an-invoice 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360020377811-How-do-I-change-the-order-of-my-rate-plans 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360020378011-How-do-I-set-up-child-rates 2021-04-28T13:50:58Z https://support.caterbook.net/hc/en-gb/articles/360020421351-How-do-I-change-my-room-type-names-or-descriptions 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360020718052-How-do-I-process-a-refund-through-Caterpay 2025-09-29T07:43:11Z https://support.caterbook.net/hc/en-gb/articles/360020722552-How-do-I-charge-a-stored-card-through-Caterpay 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/360020767357-Checking-Caterpay-Transactions-in-the-MMS 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360020780012-Email-SMS-Message-Templates 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360020947272-How-do-I-manually-sync-rates-and-availability-to-my-connected-OTAs 2024-06-13T14:15:37Z https://support.caterbook.net/hc/en-gb/articles/360020955572-How-can-I-see-if-a-message-has-been-sent 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360021150571-How-do-I-edit-my-invoice-template 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360021212671-How-do-I-schedule-an-email-to-be-sent-out-automatically 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360021270992-How-do-I-change-the-date-format-in-Caterbook 2023-09-07T15:40:05Z https://support.caterbook.net/hc/en-gb/articles/360021561572-Address-Verification-Service-AVS-Settings 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360021586851-How-do-I-put-the-booking-engine-on-my-website 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360021626331-How-can-I-customise-the-web-booking-engine 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360021647472-Occupancy-Report 2024-02-21T16:31:54Z https://support.caterbook.net/hc/en-gb/articles/360021647512-Sales-Report 2023-09-06T09:51:29Z https://support.caterbook.net/hc/en-gb/articles/360021647532-Invoice-Report 2022-09-28T15:45:18Z https://support.caterbook.net/hc/en-gb/articles/360021647592-Direct-Revenue-Ratio-Report 2022-09-28T15:45:18Z https://support.caterbook.net/hc/en-gb/articles/360021647652-RFM-Recency-Frequency-Monetary-Value-Report 2023-09-06T15:54:53Z https://support.caterbook.net/hc/en-gb/articles/360021647732-Held-Deposits-Report 2022-09-28T15:45:18Z https://support.caterbook.net/hc/en-gb/articles/360021717832-What-do-the-invoice-reference-numbers-mean 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360021836091-How-do-I-connect-to-Booking-com 2022-07-06T07:35:01Z https://support.caterbook.net/hc/en-gb/articles/360021871811-Payment-Reconciliation-Report 2022-09-28T15:45:18Z https://support.caterbook.net/hc/en-gb/articles/360021940011-Getting-the-most-from-the-support-Helpdesk 2025-06-24T08:11:37Z https://support.caterbook.net/hc/en-gb/articles/360021996071-How-do-I-connect-to-Expedia 2022-07-06T07:35:01Z https://support.caterbook.net/hc/en-gb/articles/360021996931-How-do-I-map-my-rooms-to-room-types 2022-03-15T09:51:37Z https://support.caterbook.net/hc/en-gb/articles/360021997451-How-do-I-create-a-virtual-room 2021-06-24T13:59:16Z https://support.caterbook.net/hc/en-gb/articles/360021997751-How-do-I-add-or-remove-a-room 2022-03-15T09:53:24Z https://support.caterbook.net/hc/en-gb/articles/360022041591-How-do-I-create-a-group-booking 2022-03-14T13:57:44Z https://support.caterbook.net/hc/en-gb/articles/360022043171-How-can-I-close-out-to-OTA-s-for-a-specific-date-range 2023-09-13T15:13:18Z https://support.caterbook.net/hc/en-gb/articles/360022087932-Caterpay-pricing 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360022089092-Does-Caterpay-support-3D-secure-Verified-by-Visa 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360022366352-What-is-a-referred-transaction-in-Caterpay 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/360022862611-How-does-Express-Check-In-work 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360023252231-How-can-I-send-a-link-to-verify-a-card 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/360023379672-Legacy-Payment-Card-Details 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360023989391-How-do-I-add-on-a-supplement-for-OTA-pricing 2024-05-06T10:53:41Z https://support.caterbook.net/hc/en-gb/articles/360024197631-Caterpay-MMS-User-Guide 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360024837092-Paragraph-tags-in-Wordpress 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360024949551-SMS-Message-Pricing 2019-08-01T14:45:27Z https://support.caterbook.net/hc/en-gb/articles/360025644652-Training-Session-1-Navigation-Dashboard-Calendar-Bookings 2025-06-24T08:11:37Z https://support.caterbook.net/hc/en-gb/articles/360025644792-Training-Session-2-Inventory-Rates-Extras 2025-06-24T08:11:37Z https://support.caterbook.net/hc/en-gb/articles/360025644872-Training-Session-3-Invoicing-Reports 2025-06-24T08:11:37Z https://support.caterbook.net/hc/en-gb/articles/360027527812-How-do-I-get-paid-by-Caterpay 2024-10-06T09:40:20Z https://support.caterbook.net/hc/en-gb/articles/360027852171-Error-modifying-a-reservation 2022-03-21T12:41:05Z https://support.caterbook.net/hc/en-gb/articles/360027945432-Parsing-Errors 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360028287312-How-do-I-re-charge-a-card-through-Caterpay 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/360028794912-How-do-I-set-up-a-housekeeping-schedule 2025-03-12T12:55:55Z https://support.caterbook.net/hc/en-gb/articles/360029464371-How-do-I-add-the-individual-room-type-screen 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360029619812-How-do-I-charge-AMEX-through-Caterpay 2024-12-10T12:30:14Z https://support.caterbook.net/hc/en-gb/articles/360029761972-Link-to-EPOS-Now 2025-10-27T09:24:30Z https://support.caterbook.net/hc/en-gb/articles/360030062952-How-do-I-batch-print-and-email-invoices 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360030392351-How-do-I-link-Caterbook-to-EPOS 2023-09-12T16:07:05Z https://support.caterbook.net/hc/en-gb/articles/360030483392-How-do-I-put-the-booking-engine-on-my-Facebook-page 2023-09-13T15:18:52Z https://support.caterbook.net/hc/en-gb/articles/360031073451-How-do-I-create-a-monthly-statement-for-corporate-partners 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360031075011-How-do-I-batch-create-invoices 2024-10-06T09:43:42Z https://support.caterbook.net/hc/en-gb/articles/360031152752-How-to-write-an-effective-SMS-message 2020-05-19T13:49:11Z https://support.caterbook.net/hc/en-gb/articles/360032515371-How-do-I-set-up-2FA-Two-Factor-Authentication-for-my-Caterpay-MMS 2024-10-06T09:37:44Z https://support.caterbook.net/hc/en-gb/articles/360034496831-How-do-I-set-up-a-notification-when-someone-books-a-specific-rateplan 2024-04-04T11:21:20Z https://support.caterbook.net/hc/en-gb/articles/360034514432-Manage-Booking-com-guest-reviews-from-within-Caterbook 2022-07-06T07:35:01Z https://support.caterbook.net/hc/en-gb/articles/360034997952-How-do-I-make-test-Caterpay-transactions 2025-03-20T18:37:00Z 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https://support.caterbook.net/hc/en-gb/articles/4477966119313-Where-do-I-log-into-Caterbook 2025-06-24T08:11:37Z https://support.caterbook.net/hc/en-gb/articles/5288090663953-OpenKey-Integration 2023-09-12T16:07:05Z https://support.caterbook.net/hc/en-gb/articles/6911928257425-Fees-for-investigating-over-bookings 2024-05-06T10:54:18Z https://support.caterbook.net/hc/en-gb/articles/6913028102801-What-is-the-shuffle-row-for 2025-07-16T06:04:07Z https://support.caterbook.net/hc/en-gb/articles/7034228636689-End-of-Day-Report 2023-08-03T14:59:45Z https://support.caterbook.net/hc/en-gb/articles/7419060390289-How-do-I-connect-to-GDS 2023-09-26T13:55:20Z https://support.caterbook.net/hc/en-gb/articles/7548255156625-Google-Free-Booking-Links 2024-01-17T10:55:52Z https://support.caterbook.net/hc/en-gb/articles/7922622155281-Reconciling-payments 2025-03-11T11:10:37Z https://support.caterbook.net/hc/en-gb/articles/8943333124753-Is-Caterbook-GDPR-Compliant 2024-10-02T06:02:52Z 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