To assist the Hospitality sector ease out of lockdown, the government has published guidance for Test & Trace on it's page here:
Caterbook has recently been updated in the light of the advice on this page, some of which we are reproducing here for clarity.
Our online Guest registration form no longer collects contact information other than name for any Additional guests. We listened to feedback that this form looked very busy where there was more than 1 guest, and especially for multi-room bookings. On a mobile phone this was even more so.
By removing the Additional guest contact data and enabling your lead guest to accept your Terms and Conditions online, you are better able to meet the requirements to support Test & Trace, which on the page above, the Government says:
Information to collect
The following information should be collected by the venue, where possible:
Customers and visitors
- the name of the customer or visitor. If there is more than one person, then you can record the name of the ‘lead member’ of the group and the number of people in the group
- a contact phone number for each customer or visitor, or for the lead member of a group of people
So in most cases, there is no requirement on you to collect anything other than the name & contact details of the lead guest for T&T purposes, but having the name of each additional guest in a booking is advisable, and our revamped online Guest registration form meets that need.
For completeness, the Immigration (Hotel Records) Order 1972 is a piece of legislation pre-dating our entry into the EU. It was listed in the Home Office Simplification Plan (Dec 2009) as needing to be repealed to reduce regulatory burden.
We don't encounter many properties these days who are overly concerned by this legislation, and haven't been made aware of any prosecutions made under it. Certainly it was not mentioned on the Government's page above.
Further information on this is available on the Visit Britain website here: